Frequently Asked Questions


1. Why doesn't ivee respond when I say "Hello ivee"?

Make sure the IVR / Touch switch on the back of the unit is set to IVR and try again, and make sure to speak clearly.

2. How do I interrupt ivee when she's speaking?

Touch any button.

3. What does the red target icon on ivee's LCD display mean?

If the icon is solid, it means that ivee is not connected to Wi-Fi. If the icon is pulsing, it means that ivee is connected to Wi-Fi, but she's having trouble connecting to the speech server and she will not be able to recognize your commands.

You can find a complete ivee sleek FAQ list online at

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