Why does my screen keep going dark?


If you are experiencing the screen going dark after commands, it may be because the power cord got unplugged.

When the power is unplugged, it then runs on the battery. In that case, it will turn off the screen in order to conserve power.

Try plugging in the power cord or make sure it is firmly plugged in.

If that does not solve it. It could be a faulty power adapter.

Have more questions? Submit a request


  • Avatar
    paul d williams

    Are u on 240v we have earth wire turn the to pin plug round I had it fault from new went din after 2 min since turning two pin plug around in my 240v adaptor it has not gone down once still bright..
    hope this helps

Powered by Zendesk